"When can I expect my order?"
All orders are aimed to be shipped within 7 days both in the UK and Internationally. Delivery time will depend on your location.
"How will my order be sent?"
UK orders are via First Class Signed For.
International orders are via relevant tracking and signed on delivery.
Postage Reference Codes are updated when shipped for full transparent tracking.
All UK shipping is included in the product price.
"I haven't received a shipping update"
If you do not receive a shipping update within 14 days, please get in touch via the Contact option.
"Are you environmentally friendly?"
All materials used from prints to shipping are made and posted with the environment in mind, working towards a 100% recyclable experience.
"Who is my money supporting?"
All HeXcessive art and prints are 100% designed by one Artist, that cannot be bought anywhere else.
HeXcessive also supports other artisans that make handmade papers, inks or watercolour paints.
"Do you run Sales or Discounts?"
Yes! Sales and Discounts are available throughout the year and shipping is included.
"Returns and Refunds Policy"
Returns and Refunds Policy can be found in the drop down menu.
"My question isn't here"
No problem! Get in touch via the Contact option. Please allow up to 7 days for a reply.